Contact NearMe

We are always happy to hear from our users, vendors, and partners. Whether you have a question about how NearMe works, need help with your vendor listing, want to report an issue, or are interested in a business partnership, the channels below are the fastest way to reach us.

General Enquiries

For general questions about NearMe — how to use the app, how to create a listing, account issues, or anything else — please email us at:

Email: support@nearme.app

We aim to respond to all enquiries within 24–48 hours during business days. For urgent account or safety issues, please include "URGENT" in your subject line and we will prioritise your request.

Vendor Support

If you are a vendor and need help with your listing — updating business information, uploading products, understanding your dashboard, or resolving a technical issue — reach out to our vendor support team:

Email: vendors@nearme.app

Please include your registered business name and a brief description of the issue so that we can assist you more efficiently.

Business Partnerships

Interested in partnering with NearMe? We collaborate with local business associations, event organisers, municipal bodies, and technology platforms to expand local discovery. For partnership proposals, please contact:

Email: partnerships@nearme.app

Report a Problem

If you encounter inappropriate content, inaccurate business information, or a technical bug, please let us know. Community reports help us keep the platform safe and accurate for everyone. Email your report to:

Email: report@nearme.app

Privacy and Data Requests

To exercise your data rights — including access, correction, or deletion of personal data — please visit our Privacy Policy page for instructions, or email privacy@nearme.app. You can also use the Delete Account page to remove your NearMe account and associated data.

Connect With Us

Stay updated on NearMe features, local business stories, and platform news by following us on social media. Links are available in the app and on our homepage.

Thank you for being part of the NearMe community. We are building something that matters for local businesses and the people they serve — and your feedback helps us get better every day.